Products & Services statements on this Website are for general description purposes only and not all the Products or Services are available in every state or country. You can send us an enquiry by clicking our Contact us or Send Query section, we will provide you with the details regarding terms & conditions, exclusions, products and services applicable for you. Please note the Products and Services that can be booked and purchased on the Website

  1. Hotels -When you make a Hotel booking on the website, kindly go through the fact sheet with terms and conditions carefully to ensure the amenities present in the hotel or the category of the hotel is as per your requirement. Travisor Holidays and Events Pvt Ltd keeps updating the fact sheets with terms and conditions of the hotels, however it is dependent on the hotel to provide us with the updated information. Renovation at hotels is normally undertaken at sole discretion of hotels and not necessarily is informed to us. In case of any disputes, Travisor Holidays and Events Pvt Ltd shall not be held liable for any disruption in information
  2. Sightseeing Tours - There is a choice of Seat in Coach (SIC) sightseeing and Private sightseeing tours. Seat in Coach tours / transfers may have a waiting time at the airport / hotels. Seat In Coach tours are as per the fixed timings and does not allow you to stop at any site of interest to you, which are not a Part of the Program, as Seat in Coach tours are fixed with a Schedule. You have to make a choice according to your requirement and budget. Entrance Fees at the monuments or places of Interest are not included in the Sightseeing tours unless and until specified.
  3. Airlines - There is a choice to book low cost airlines and full service airlines options. Low Cost Airlines do not have all the services on board in the flight, so kindly choose the airlines carefully and please read the terms & conditions / cancellation Policy before making any purchase of the airlines ticket. There are paper tickets / e-tickets that will be issued to you and both are valid to travel by the airlines. With E-tickets, there is a mandatory requirement of Original identity Photo Card for you to carry and show at the check-in counter of the Airport. Travisor Holidays and Events Pvt Ltd is only an Intermediary party and hence takes no responsibility in case of any delay, change in route or cancellation in the flight due to any reasons.
  4. Holidays - Kindly read the Terms & conditions with the Inclusions, Package Itinerary and other details before making any purchase of the Holiday Packages. In case if the Package is not as per your requirement or suits your needs, we can also customize the same for you. Kindly click on the Send Query of the Website with all the details like Hotel Category, No. of Nights, no. of pax, destinations would like to visit, etc and our Customer Care team will get back to you with the Package
  5. Car Rental (Self drive or Chauffeur drive) - Please read the Terms & conditions before making any purchase of this service. Travisor Holidays and Events Pvt Ltd takes no responsibility in case of any break down of the car or the quality of car is not up to the level and delays due to bad traffic conditions, any penalty due to speed by the driver or by yourself, etc.
  6. Travel Insurance - Travisor Holidays and Events Pvt Ltd strongly recommends insurance cover and safety for all the traveller/s travelling domestic or outside the Country. Traveller/s can purchase the travel Insurance on the Website. Please read the terms and conditions given by the Insurance Provider before issuing the same. Travisor Holidays and Events Pvt Ltd takes no responsibility and liability on the claims and disputes whatsoever as mentioned by the Insurance Provider.

Delivery of products & services

  1. Hotels - When a Hotel booking is made and purchased on the Website, it gives an instant confirmation after the Payment is made completely and you will receive the hotel confirmation voucher in your mentioned email id. Voucher give details about the Hotel Address, Telephone number, Hotel Confirmation number, Meal Plan, Payment details, Supplier details, other relevant important information etc. Voucher is to be given to the Hotel at the Check-in counter.
  2. Sightseeing Tours -When a sightseeing tour is booked and purchased online, an Instant confirmation voucher is issued and you will receive the same in your mentioned email id after the Payment is made completely. Voucher gives details about the pick-up time, pick-up point, date of the sightseeing tour, supplier details, Payment details, other relevant important information etc. There is a choice of Seat in Coach (SIC) sightseeing and Private sightseeing tours. Seat in Coach tours / transfers may have waiting time at the airport / hotels.
  3. Airlines
    E-tickets - An E-ticket is a paperless electronic document with a unique confirmation number given to passengers in place of Paper ticket. Passengers are required to produce the unique confirmation number print-out at the airlines check-in counter to get the boarding pass.
    How to receive an E-ticket? After the complete Payment is made online via credit / debit or any other Payment Card, your e-ticket details will be mailed to you at your email address mentioned at the time of making the Purchase. In case if you don't have an email address, the details will be given to you over the phone or you can come to pick up your e ticket from our office or directly from the airlines counter at the airport by giving them the unique confirmation number - PNR
    Paper Tickets - Some of the airlines are still issuing Paper tickets. You will receive the booking confirmation number immediately after you have made full Payment online. All the paper tickets will be dispatched to the delivery address mentioned at the time of making the Purchase. It takes 3 working days to receive the Paper ticket at your address from the day of making the purchase. Travisor Holidays and Events Pvt Ltd would not be responsible in case if the customer is not present at the address at the time of delivery.
  4. Holidays - Holiday Packages takes minimum 24 Hours in getting the Confirmation, once the Payment is made online on the Website, our customer care team will get in touch with you and will mail you the confirmation vouchers along with the day to day program at the email address mentioned by you at the time of making the Purchase or in case if there is no email ID, vouchers will be delivered at your address within 3 working days at no additional cost. Travisor Holidays and Events Pvt Ltd would not be responsible in case if the customer is not present at the address at the time of delivery.
  5. Rail and Cruises - When a Rail or Cruise booking is made and purchased on the Website, it gives an instant confirmation after the Payment is made completely and you will receive the rail confirmation ticket or Cruise voucher in your email id mentioned at the time of making the purchase . If you don't have an email Id, you can call our Customer Care team and can get the same collected from our Office or it can also be delivered at your doorstep at an additional cost.
  6. Car Rental (Self drive or Chauffeur drive) - It takes minimum 4 - 5 Hours for the Car rental confirmation. Once the Payment is made online, our customer care team will get in touch with you and give you the confirmation details over the phone and will also email you the confirmation voucher.
  7. Travel Insurance - Travel Insurance Policy will be issued and mailed to you instantly at an email Id given at the time of making the purchase. In case if you don't have an email Id, you can get the details from our Customer Care Team and same can be collected from our Office or can be delivered at your doorstep at an additional cost.

Third party travel service providers

You may be bound by terms and conditions imposed by the travel service providers for whom Travisor Holidays and Events Pvt Ltd acts as an customer including conditions of carriage, refund and cancellation policies of airlines, cruise lines, car rental companies, hotels, vacation rentals, etc.

Travisor Holidays and Events Pvt Ltd is not liable for any claims against non-fulfilment or unsatisfactory fulfilment of products and services purchased on your behalf by Travisor Holidays and Events Pvt Ltd from these third party providers and distributors, such as, but not limited to, airlines, hotels, tour operators, car rental companies, insurance companies, and other entities. Sometimes, Hotels, when they are in a overbooking situation, they move the booked Passengers to some other Hotel and also with the airlines and other service providers may overbook passengers on their flights or re-schedule flight times, in such incidents Travisor Holidays and Events Pvt Ltd takes no responsibility and should not be liable for any looses, damages that may take place due to the above situation

Terms & conditions for product & services

Some of the Products and Services have special governing Terms & Conditions, which shall apply in addition to the Terms and Conditions mentioned separately for each product and service. It is important that you read the obtain the information related to these specific Products and Services as they may contain exclusions of limitations of liability and other terms and conditions, including restrictions on amendment or cancellation. Some of these terms and conditions for specific products and services shall include terms and conditions found on your screens and when using any part of this website.